VORANLIS Refund Policy

Introduction

At VORANLIS, we prioritize customer satisfaction and aim to provide services of the highest standards. Our refund policy is established to ensure transparency and fairness in our transactions.

Eligibility for Refund

Requests for refunds will be considered eligible if they are made within 30 days of the original transaction date. Refund requests made after this period will be examined on a case-by-case basis.

Conditions for Refund

• The service provided did not meet the described expectations or guidelines.
• Technical issues that prevented the use of the service, which were reported and not resolved in a timely manner.
• Incorrect billing or overcharges that are verified by our support team.

Refund Process

To initiate a refund, please contact our support team at [email protected] with your purchase details and a brief explanation of the issue. Our team will review the request and respond within 5-7 business days.

Exceptions

Refunds do not apply to services that have been fully delivered and accepted or for special/custom orders which involved extensive resources or customization efforts.

Contact Us

For further queries, feel free to reach out to us at any time. Your satisfaction is important to us, and we are here to assist you in the best way possible.